VoIP Predictive Dialer | Call Center VoIP Predictive dialer | Avyukta Intellicall
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Predictive Dialer:- A predictive dialer is an automated dialer that places phone calls even before the agents become available. It's scheduled to increase agents' efficiency by calling as many leads as possible. The system quickly moves on to the next executive after an unanswered call. VoIP Predictive Dialer:- A VoIP predictive dialer is a technology that allows call centers to make automated calls over the Internet. With this dialer, there is no need for a phone line, carrier, or even phone for that matter. An agent only needs a headset and an internet connection to complete their calls. Since this technology does not require much infrastructure, dial sessions can be conducted virtually anywhere. VoIP Predictive Dialers use internet connections to make calls instead of analog telephone references. VoIP stands for "Voice over Internet Protocol" and is a method of providing voice communication and multimedia sessions over the Internet. VoIP includes a range of h