VoIP Services Provider For Call Center | Dialer VoIP | Avyukta Intellicall

 

What is VoIP?

VoIP (Voice over Internet Protocol) is a technology that enables businesses to make and receive voice calls over the Internet. It is more cost-effective than any other business communication technology and also provides high voice quality. The best part is that these calls can be made directly from the phone or laptop - no special equipment is required.

How does VoIP work?

For an agent or client, a VoIP call works in much the same way as a regular phone call. The difference lies in the technology that powers these calls.

A VoIP phone system is the technology to make phone calls through your Internet connection instead of a regular landline or mobile network. A VoIP system converts the analog voice signal into a digital signal over your broadband connection. A VoIP server is used to connect calls to other telephone networks.

  • The voice signal is first converted to small digital packages.
  • At the receiving end, these packages are converted back to voice signals by a Voice over Internet Protocol-enabled(VoIP-enabled) device.
  • These packages are then shipped over the internet or the LAN, destroying the need for physical wires.
As lengthy as you have a high-speed internet connection, which includes a router and modem, you are ready to use VoIP.

A standard VoIP configuration involves a desk phone and a SIP server, which is typically a VoIP service provider. It works even better than your classic landline phone because it offers many more features than what analog phone service could ever provide.

You assumably already pay for internet service regardless of which phone method you use. Cable and fiber broadband makes it possible to use internet phone service to cut out the costly telephone company. It’s also much easier to add new features that are essential to your business needs.


Types of VoIP Phone Systems:-

  1. Hosted VoIP phone systems
  2. On-premises VoIP phone systems

Hosted VoIP phone systems:-

These phone systems offer all the features and benefits of on-premises VoIP phone systems, without having to install hardware and without the high installation prices.

A VoIP provider takes care of everything on the cloud, and all businesses need are VoIP-enabled devices that can make and accept calls.

These are easy to set up and need no maintenance.

With VoIP phone systems, businesses can pay for what they use and scale on the go.

On-premises VoIP phone systems:- 

They have a VoIP server that acts as the central point for all communication, and VoIP-enabled endpoints are needed to make/receive calls. 

VoIP phone systems have numerous advantages over on-premises PBX phone systems – lower costs, capability to transmit and receive other forms of multimedia in addition to voice, etc. 

On-premises VoIP phone systems are infrastructure-dependent, costly, and bulky.

VoIP Phone Features:-

  • CRM Integrations
  • Text Messaging (SMS)
  • Unlimited Calling 
  • Online Faxing 
  • Call Queues 
  • Conference Lines
  • Voicemail-to-Email
  • Auto Attendant 
  • Team Collaboration

Advantages of using a VoIP phone system:-

  1. Easy integration
  2. VoIP(Voice over Internet Protocol) calls cost less than regular calls on a mobile phone or a landline since the calls are routed over the internet. 
  3. Ability to accept calls on the desktop as well as smartphones.
  4. VoIP systems are flexible and can easily be used to power a remote workforce in addition to on-premise teams.
  5. VoIP phone methods eliminate the need for physical wires and dedicated phone lines – both voice and data are transmitted over the same channel.

How Do businesses use VoIP?

  • Remote work for customer-facing teams
  • CRM Integration
  • Support Call Center
  • Sales Call Center

Avyukta Intellicall's A+ Grade VoIP Minutes Solutions provide an edge over traditional phone systems since it facilitates multiple functionalities, call forwarding, laptop call, voice mail, fax, etc. A+ Grade VoIP solutions foster business pursuits, whether small-scale industry or Fortune 500 businesses. We provide Call Center Software Solutions & IVR. There are several other features and capabilities of VoIP. One important aspect is SIP trunking. Since this technology is software-based, it allows for many of the controls to be given to the user through a web portal, unlike traditional phone systems.


For further information and queries, please visit our website: www.dialervoip.in or call us on:  +91-856-0000-600 ; +1-408-791-3820 or WhatsApp Us on: +91-856-0000-600 or Skype Us on: avyuktaindia




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